Your privacy is our priority. This policy clearly explains how indocair collects, uses, stores, and protects your personal information every time you use our platform.
From data encryption to user rights — these are the privacy protection fundamentals we guarantee to every indocair member.
All data transmitted between your device and indocair's servers is protected with 256-bit SSL encryption — the same security standard used by major banks in Malaysia. Your data is never transmitted in plain text.
Indocair never sells, rents, or discloses users' personal information to advertising companies or any third party without your explicit consent. Your data belongs to you — it is not our business commodity.
Every indocair user has the right to access, update, and request deletion of their personal data at any time. We provide a simple and transparent process for users to manage their own information without unnecessary hassle.
The indocair Privacy Policy is fully aligned with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. We undergo regular compliance reviews to ensure our data handling practices consistently meet current legal requirements.
User personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and network segment isolation. Access to user data within our internal systems is granted only to authorised personnel.
In the unlikely event of a data breach that may affect your personal information, indocair is committed to notifying affected users within 72 hours of the breach being detected, in line with industry best practices.
By registering and using the indocair platform, you agree that your personal information will be collected and used in accordance with this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Indocair ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy explains how we collect, process, store, and protect your personal information when you register, log in, make deposits, make withdrawals, or interact with any part of the indocair platform — whether via the website or mobile app.
This policy applies to all registered users and visitors of the indocair platform regardless of the access method used. By using our platform, you acknowledge that you have read and fully understood this Privacy Policy.
Indocair collects various types of personal information depending on how you interact with our platform. Information collected is limited strictly to what is necessary for the purposes stated in this policy.
Information you provide directly:
Information collected automatically:
All personal information we collect is used solely for legitimate, stated purposes. indocair does not use user data for any purpose unrelated to the provision of platform services.
Indocair upholds the principle that users' personal data should not be freely shared. We only share personal information under the limited circumstances set out below, and only to the extent necessary for those purposes.
Indocair retains users' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Standard retention periods are as follows:
On the technical security front, indocair implements multiple layers of protection including encryption at rest, role-based access control (RBAC), 24/7 security monitoring, and periodic penetration testing by independent security experts.
The indocair platform uses cookies and similar tracking technologies to enhance user experience, maintain login sessions, and understand platform usage patterns. The following types of cookies are used:
You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect the functionality of the indocair platform.
As an indocair user, you have the following rights regarding the personal data we hold about you. Each request will be processed within 14 business days of receipt.
| User Rights | Description | How to Apply |
|---|---|---|
| Right of Access | Requesting a copy of the personal data we hold about you. | Support email or live chat |
| Right to Rectification | Requesting correction of inaccurate or incomplete data. | Account settings or customer support |
| Right to Erasure | Requesting deletion of personal data, subject to legal obligations. | Support email with identity verification |
| Right to Object | Objecting to the processing of your data for marketing purposes. | Unsubscribe via email or account settings |
| Right to Data Portability | Requesting your data in a structured, machine-readable format. | Support Email |
The indocair platform is not designed or intended for use by individuals under the age of 18. We do not knowingly collect or process personal data of minors. Should we discover that personal data of someone under 18 has been collected, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and become aware that your child has registered an account on indocair, please contact our support team immediately via email or live chat for prompt action.
The indocair platform may contain links to third-party websites or services in certain contexts. indocair is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit separately.
The presence of links to external websites on the indocair platform does not mean we endorse or verify the content, products, or services offered by those websites.
Indocair reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform service improvements. Users will be notified of any significant changes via in-platform notifications or registered email at least 14 days before the changes take effect.
The "Effective Date" at the top of this document will be updated each time this Privacy Policy is revised. Continued use of the indocair platform after the new effective date constitutes your acceptance of the updated version of the policy.
If you have any questions, concerns, or complaints regarding how indocair handles your personal data, our privacy team is ready to assist. We are committed to addressing every inquiry seriously and within a reasonable timeframe.
Answers to the most frequently asked questions by users regarding personal data protection at indocair.
Indocair ensures your personal information is fully protected. Register an account today and enjoy a safe, transparent, and enjoyable betting experience alongside millions of users in Malaysia.